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Privacy Policy

Last Updated: January 13, 2025

1. Introduction

Welcome to Football Duels ("we", "us", "our", or "the Bot"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your data.

This Privacy Policy explains what information we collect when you use our Discord bot, how we use that information, and your rights regarding your data. By using Football Duels, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect only the minimum information necessary to provide and improve our services. The Bot collects the following types of data:

2.1 Automatically Collected Information

Data Type Description Purpose
Discord User ID Your unique Discord identifier To identify you and associate your game data with your Discord account
Discord Username Your current Discord display name To display your name in leaderboards and game interactions
Server (Guild) ID Unique identifier of Discord servers where you use the Bot To provide server-specific features and leaderboards

2.2 Game-Related Data

When you interact with the Bot, we store the following game-related information:

  • Player Cards: Your collected football player cards, including card IDs, ratings, and attributes
  • Virtual Currency: Your coin balance and transaction history
  • Game Statistics: Duels played, wins, losses, win rate, ranking points, league/division
  • Team Lineup: Your current team formation and selected players
  • Inventory: Packs owned, pack opening history, and rewards received
  • Daily Rewards: Timestamps of daily reward claims and streak information
  • Market Transactions: Purchase and sale history for player cards
  • Challenge History: Results from Team of the Week challenges and other events

2.3 Interaction Data

  • Command Usage: Logs of which commands you use and when (for debugging and analytics)
  • Duel History: Records of duels played, opponents, and outcomes
  • Timestamps: When you perform actions within the Bot

2.4 Information We Do NOT Collect

We want to be clear about what we don't collect:

  • We do NOT collect private Discord messages or chat logs
  • We do NOT collect email addresses or phone numbers
  • We do NOT collect payment information (the Bot is free)
  • We do NOT collect IP addresses or device information
  • We do NOT collect data from voice channels or video calls
  • We do NOT track your browsing activity outside of Discord

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 To Provide the Service

  • Process your commands and interactions with the Bot
  • Maintain your player profile, inventory, and game progress
  • Enable player-versus-player duels and competitions
  • Generate and display leaderboards and rankings
  • Manage virtual currency and trading systems
  • Deliver daily rewards and special event prizes

3.2 To Improve the Service

  • Analyze command usage to understand which features are popular
  • Identify and fix bugs or technical issues
  • Balance game mechanics and economy
  • Develop new features based on user behavior

3.3 To Ensure Fair Play

  • Detect and prevent cheating, exploitation, or abuse
  • Monitor for suspicious patterns or bot usage
  • Enforce our Terms of Service
  • Investigate reports of misconduct

3.4 To Communicate with Users

  • Send game-related notifications (e.g., duel results, rewards)
  • Announce updates, new features, or events
  • Respond to support requests

4. Data Storage and Security

4.1 How We Store Your Data

Your data is stored in a secure SQLite database hosted on our servers. We implement appropriate technical and organizational measures to protect your information, including:

  • Encrypted database connections
  • Regular security audits and updates
  • Access controls limiting who can view or modify data
  • Automated backups to prevent data loss

4.2 Data Retention

We retain your data as follows:

  • Active Users: We retain data indefinitely while you continue to use the Bot
  • Inactive Users: If you stop using the Bot for an extended period (typically 12+ months of complete inactivity), we may delete your data to optimize storage
  • Deleted Accounts: If you request data deletion (see Section 8), we will delete your data within 30 days
  • Logs: Command and interaction logs are retained for 90 days for debugging purposes

4.3 Data Security

While we implement robust security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your data from unauthorized access, alteration, or destruction.

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Limited Sharing

We may share your information only in the following limited circumstances:

  • Public Leaderboards: Your username, statistics, and ranking may be visible to other users in leaderboards
  • In-Game Display: Other players may see your username, team lineup, and duel history when they interact with you in-game
  • Discord Platform: The Bot operates through Discord's API and is subject to Discord's Privacy Policy and Terms of Service

5.3 Legal Obligations

We may disclose your information if required by law or in response to valid legal requests, such as:

  • Compliance with legal processes (court orders, subpoenas)
  • Protection of our rights, property, or safety
  • Investigation of fraud, security issues, or violations of our Terms
  • Enforcement of our policies

6. Third-Party Services

The Bot operates within Discord and relies on Discord's infrastructure. Your use of Discord is governed by Discord's Privacy Policy and Terms of Service.

We do not integrate with or share data with any other third-party services, advertising networks, or analytics platforms.

7. Children's Privacy

The Bot is designed to comply with Discord's age requirements. Discord requires users to be at least 13 years old (or older in certain jurisdictions). We do not knowingly collect data from children under 13.

If we become aware that a user is under 13, we will delete their account and data immediately. If you believe a child under 13 is using the Bot, please contact us.

8. Your Data Rights

You have the following rights regarding your data:

8.1 Right to Access

You can request a copy of all data we have stored about you. Use the /privacy_data command in the Bot to receive a summary of your data, or contact us for a complete export.

8.2 Right to Deletion

You can request deletion of your data at any time. Use the /delete_my_data command in the Bot, or contact us through our support server. Upon deletion:

  • All your game progress, cards, coins, and statistics will be permanently deleted
  • Your username will be removed from leaderboards
  • This action is irreversible
  • Deletion will be completed within 30 days

8.3 Right to Correction

If you believe any data we hold about you is inaccurate, you can request correction. Contact us through our support server.

8.4 Right to Object

You may object to certain processing of your data. However, note that objecting to essential data processing may prevent us from providing the Bot's services to you.

8.5 Right to Data Portability

You may request your data in a structured, machine-readable format (JSON) for transfer to another service.

8.6 How to Exercise Your Rights

To exercise any of these rights, you can:

  • Use the relevant commands in the Bot (/privacy_data, /delete_my_data)
  • Contact us through our Discord support server
  • Email us at support@footballduels.com (if applicable)

9. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

  • Investigate the breach and assess its scope
  • Notify affected users within 72 hours of discovering the breach
  • Provide information about what data was compromised
  • Outline steps we're taking to mitigate the breach
  • Recommend actions you can take to protect yourself

10. International Data Transfers

The Bot's servers are located in [specify region, e.g., Europe/US]. If you access the Bot from outside this region, your data may be transferred to and processed in our server location. By using the Bot, you consent to this transfer.

11. Cookies and Tracking

The Bot does not use cookies or tracking technologies. The Bot operates entirely within Discord and does not track your activity outside of your direct interactions with it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • The "Last Updated" date at the top will be revised
  • We will announce significant changes through the Bot or our support server
  • Your continued use of the Bot after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically.

13. GDPR Compliance (For EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Lawful Basis: We process your data based on your consent (by using the Bot) and our legitimate interests (providing and improving the service)
  • Data Controller: Football Duels acts as the data controller for your information
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority
  • Automated Decision-Making: We do not use automated decision-making or profiling that produces legal effects

14. COPPA Compliance (For US Users)

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

  • Discord Support Server: discord.gg/YAABxbhVUR
  • Email: support@footballduels.com (if applicable)
  • Data Protection Officer: privacy@footballduels.com (if applicable)

16. Transparency Report

We are committed to transparency. Here's a summary of our data practices:

  • Data Collected: Discord User ID, username, guild ID, and game-related data
  • Data Sharing: We do not share your data with third parties except as described in Section 5
  • Data Sales: We do not sell your data
  • Data Retention: Data is retained while you use the Bot and may be deleted after 12+ months of inactivity
  • Security Incidents: We have not experienced any data breaches (as of the last update date)

17. Your Consent

By using Football Duels, you consent to:

  • The collection and use of information as described in this Privacy Policy
  • The storage of your data on our servers
  • The display of your username and statistics in public leaderboards
  • Our Terms of Service

If you do not agree with this Privacy Policy, please do not use the Bot.

18. Summary

In summary, Football Duels:

  • ✅ Collects only data necessary to provide the game
  • ✅ Does NOT sell your data
  • ✅ Does NOT collect private messages or browsing history
  • ✅ Stores data securely with encryption and access controls
  • ✅ Allows you to request access, correction, or deletion of your data
  • ✅ Complies with GDPR, COPPA, and Discord's policies
  • ✅ Is transparent about data practices

Thank you for trusting Football Duels with your data. We are committed to protecting your privacy while providing an enjoyable gaming experience.

Football Duels FOOTBALL DUELS

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